Job Summary
- The Medical Content & Digital Engagement Officer will primarily engage and interact with customers through online channels, responding to medical, pharmaceutical, and scientific inquiries with accuracy and professionalism.
- This role will also involve creating high-quality, educative content for the company’s digital platforms to promote awareness, provide product knowledge, and foster trust among healthcare professionals and the public.
- The ideal candidate will have a strong background in medical, pharmaceutical, pharmacology, anatomy, or physiology fields, combined with proven digital marketing skills.
Key Responsibilities
- Create, edit, and publish engaging medical, pharmaceutical, and scientific content for the company’s digital platforms.
- Manage and respond to customer queries across digital channels promptly and professionally.
- Develop and execute digital engagement strategies targeting healthcare professionals and other stakeholders.
- Support online educational campaigns, webinars, and product awareness initiatives.
- Collaborate with cross-functional teams to ensure accuracy and compliance of all medical and promotional content.
- Monitor and report on engagement metrics, providing recommendations for improvement.
Requirements
- Bachelor’s Degree in Medicine, Pharmacy, Pharmacology, Anatomy, or Physiology (mandatory).
- Minimum of 3 years’ experience in the pharmaceutical industry (experience in a similar role is an advantage).
- Proven experience in digital marketing and online engagement.
- Excellent written and verbal communication skills.
- Strong understanding of medical and pharmaceutical terminology.
- Ability to work independently and manage multiple projects.
Job Types: Full-time, Permanent
Experience:
- Digital and medical content creation: 2 years (Required)
License/Certification:
- Portfolio (Required)
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