You must be honest, a problem solver, diligent, customer focussed, with the objective of making the customer's day better with superior service and attention. You must pay excruciating attention to detail. You must be a person of integrity, and a strong sense of right and wrong.
Some Qualifications
Bachelor's degree from a reputable university
Experience handling cash in a customer service role.
Demonstable proficiency in MS Office Suite
Superior written and verbal communication skills.
Strong numeracy, and error-free data entry skills.
Confident, assertive, flexible with a positive can-do attitude
Strong time-management skills and ability to meet goals and deadlines.
Strong ability to work under immense pressure, maintain composure, and manage stress.
Exceptional attention to detail to produce error-free work 100% of the time.
Ability to exercise good judgment and maintain confidentiality in all situations and at all times.
Strong ability to maintain the credibility, dignity, integrity and respect of the organization.
Extremely honest, committed and dedicated hard-worker able to work long hours as required.
Qualified and Interested?
If you meet the requirements, you will subsequently be requested to provide the following, which will be verified as part of our comprehensive criminal records and background check process: Government-issued Identification; Proof of residence / address; Proof of Education and work history, etc.
Qualified candidates should please send their CV/resume with a cover letter to us at [email protected] referencing Vacancy "CSA" in the subject line. Only candidates we deem qualified will be contacted. All selected candidates will be required to successfully complete a comprehensive background check, before employment commences. Thank you.
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General Manager, Operations
Our client, an oil and gas servicing company located in Lagos, Nigeria seeks to hire a General Manager for Operations responsible for oversight and the overall management of the operations and safety of the company filling plants. The position reports to the COO and supervises LPG Plant Depot Managers and Logistics Manager. The position is located at the Ijora Plant in Lagos, Nigeria.
Minimum Qualifications and Experience
- Bachelor's degree in engineering or chemical sciences; Master's degree is strongly preferred.
- Eight to ten years of experience in engineering, specifically LPG operations.
- Five years of experience in senior management supervising middle level managers in LPG operations
- Excellent ability to communicate in English both verbally and in writing
- Excellent knowledge of business processes and strong business acumen
- Demonstrable expertise of LPG
- Superb business performance, monitoring and evaluation skills
- Strong financial skills and expert budget management skills
- Expertise on quality control and management and risk management
- Working knowledge of repair and maintenance in LPG
- Experience in assessing overall performance, and ensure best practices are developed and implemented
- Develop a comprehensive operational manual and guideline for all operational LPG activities of the company plants for the efficient operation of the plants and ensure compliance.
- Manage the level of all product inventory at the plant including implementing effective controls to minimise stock losses.
- Develop and manage processes and controls for the purchase and movement of stock to and from all company plants. Ensure that proper maintenance culture and programme is implemented at all plants for the effective upkeep of the plants.
- Liaise effectively with the GM Sales & Distribution (GMS&D) in order to ensure that company product from plants are transferred to the required sales and distribution locations (warehouses).
- Supervise the operations of the Company’s operating plants (3 in number – growing to 5).
- Ensure strict compliance with HSE standards at all times for all persons (permanent staff and those visiting) at the plant(s).
- Ensure compliance with all statutory and regulatory requirements for operating as an LPG company in Nigeria, including good relationship with key agencies such as Department of Petroleum Resources (DPR), Standards Organization of Nigeria (SON), Other regulatory agencies.
- Ensure effective management and training of all LPG operations staff.
- Build cohesive and effective teams, coach, motivate and ensure professional growth and development of staff.
- Provide exemplary leadership in the management of culturally diverse staff, and provide timely and frequent performance feedback.
- Stay abreast of key developments in LPG operations and provide analysis of their relevance to current and future plans.
- Maintain effective working relationship with supervisor and keep him/her apprised of events, and decisions that relate to operations, staff, and external relations.
- Ensure all work products comply fully with standards, policies and mission of the company.
- Capacity utilization of LPG plants (measured by volumes throughput etc.)
- Quantity of stock losses/overage
- Penalty and fines from regulatory authorities
- Zero HSE noncompliance issues
- Equipment downtime
- Zero “stock-outs” Monthly, Quarterly & Annual plant operating costs (Budget vs. Actual)
- Baseline salary of US$40-50,000 per annum
- Subsidized housing, car + driver, 3x travel to and from home country for employee only annually.
- Additional Cost of Living Allowance of US$65 per day of presence in Nigeria
Qualified candidates should forward CV/resume to [email protected] by July 30, 2014 referencing Vacancy AF2014. NO CALLS OR EMAILS PLEASE. Only qualified shortlisted candidates will be contacted. Start date is August- September, 2014.
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