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Content Creator

IHUNANYA CONSULT & MANAGEMENT GROUP
Lagos, Lagos State
Contract
4 weeks ago
Today
I

Content Creator

IHUNANYA CONSULT & MANAGEMENT GROUP

Marketing & Communications

Lagos Contract
Advertising, Media & Communications Confidential
  • Minimum Qualification :
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements



















Job Title: Relationship Manager


Location: Lagos, Abuja , Accra

Company: Strategic Comms and Lifestyle Management Company Name.

Reports To: Managing Director

Work Mode : Hybrid / Contract

Employment Type : Contract Base


Job Summary:


As a Relationship Manager, you will serve as the key point of contact for our high-value clients, ensuring a seamless, personalized, and luxurious lifestyle experience. Your role involves nurturing strong client relationships, anticipating needs, curating bespoke solutions, and coordinating with internal teams to exceed expectations. You must be a proactive communicator, a problem-solver, and a champion of white-glove service.


Key Responsibilities:


  • Serve as the primary liaison between clients and the company, ensuring prompt and exceptional service delivery.


  • Understand each client’s unique preferences, lifestyles, and expectations to personalize every interaction.


  • Coordinate with concierge, travel, events, and vendor management teams to fulfill client requests efficiently and discreetly.


  • Proactively manage client accounts and provide regular updates on services, events, and exclusive opportunities.


  • Anticipate client needs and suggest curated experiences, products, or services that align with their lifestyle.


  • Address and resolve client issues or complaints with professionalism and urgency.


  • Maintain a database of client preferences, interactions, and key milestones (e.g., birthdays, anniversaries).


  • Work closely with marketing and PR teams to introduce clients to new offerings and seasonal promotions.


  • Assist in onboarding new clients and providing an exceptional first impression of the brand.


  • Maintain confidentiality and discretion at all times.


Key Skills and Qualifications:


  • Bachelor’s degree in Business, Hospitality, Communications, or related field.


  • 3+ years of experience in client services, account management, or hospitality—preferably in luxury or lifestyle sectors.


  • Excellent communication, negotiation, and interpersonal skills.


  • High emotional intelligence and cultural sensitivity.


  • Impeccable attention to detail and organizational skills.
  • Strong ability to multitask and prioritize in a fast-paced, high-touch environment.


  • Discretion, professionalism, and a passion for delivering excellence.












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