Salary: £40,000 - £45,900 per annum
Contract: Permanent
Hours: 37 hours per week
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Communications Manager your responsibilities would include: -
- Lead, inspire and manage the Communications team to raise the profile of Carers First with multiple audiences and awareness of the issues affecting carers
- Develop our digital offer across England to expand our reach and engagement with carers online, helping them to access timely and relevant information
- Support the wider Carers First team with the promotion and delivery of projects and events to strengthen our offer and services for carers
- Work with the Director of Income and Engagement, and the wider fundraising team, to support campaigns , events and marketing approaches that increase Carers First's voluntary income and wider donor engagement
- Effectively develop and manage a range of stakeholder relationships to deliver the communications plan
About you
To be successful in this role you will need -
Leadership and management
- At least 3 years of experience in a senior communications position, ideally within the charity or public sectors
- Proven ability to manage both strategy and delivery programmes, balancing long-term objectives with operational priorities
- Superb manager with the proven ability to inspire, motivate, support and lead staff to thrive and create a high performing team and measurable results
Communications and stakeholder engagement
- Proven experience of developing and delivering marketing and communications plans
- Outstanding verbal and written communication skills
- Skilled copywriter able to communicate messages in a clear and engaging way
IT and digital experience
- Experience using Canva or similar accessible content creation tools, with an eye for strong visual design and brand consistency
- Ability to simplify systems and processes, particularly spreadsheet-based workflows
- Experience using CRM systems , analytics tools, email marketing software, and social media platforms
Fundraising and project management
- Previous experience working in support of fundraising campaigns or relevant marketing approaches
- Project management experience: leading others to oversee and manage projects, events or campaigns
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our candidate pack and click on the ‘Apply Now’ button to begin your application.
Candidates must clearly write how they meet each requirement in the Person Specification to progress their application.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview process
The closing date for applications is 5pm on 04 September 2025. There will be a two-stage process
Candidates who have fully evidenced they meet the requirements of the Personal Specification to a satisfactory standard will be long-listed and invited to Stage 1.
Stage 1: week commencing 08 September 2025 - informal online meeting to discuss their application
Following the informal meeting, candidates will be short-listed, and successful candidates will be invited to Stage 2:
Carers First is an Equal Opportunities Employer
Communications Manager
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There are currently 5.7 million unpaid carers in the UK, however carer charities estimate that number could be as high as 10.6 million. Their huge contribution saves our economy £162 billion each year - the cost of a second NHS. Each carer’s needs and situation are unique, but many face similar challenges. They can struggle to balance employment, finances, or their own wellbeing and time for themselves with their caring role. They may not be aware of the help and support available to them - and that is why we are here.
Last year, we reached over 376,000 carers through digital services and face to face activities. We have been able to make a material difference in carers’ lives and we can evidence that carers feel more confident, informed, and resilient in their caring role.
We are growing, and currently have over 50,000 carers registered with us.
