Business Operations Specialist

PalmPay

Consulting & Strategy

PalmPay is looking for a








trilingual Business Operations Specialist to support the growth of our POS payment and merchant financial products. The ideal candidate will have strong data analysis skills, cross-functional coordination experience, a passion for delivering operational excellence and must be fluent in Mandarin.

Key Responsibilities

• Address merchant challenges in payments, credit, and financial services
• Design and implement tailored POS and financial product solutions
• Lead go-to-market (GTM) strategies and drive product adoption
• Analyze data and product feedback to improve operations
Collaborate with banks and partners to expand business offerings

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Requirements

• Master’s Degree in a relevant field
• Fluent in Mandarin and English (accent-neutral)
• At least 3 years’ experience in operations, finance, or payments
• Strong analytical and MS Office skills
• Proactive, self-driven, and great at cross-team coordination
Experience in product incubation or GTM is a plus

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