Reports To: Manager - Quality Assurance and Compliance
Division: Information Technology
Mission
To coordinate, manage and be accountable for the implementation of IT governance structures in the execution of audit, risk, compliance (ARC); process quality, project quality and other internal controls framework.
Description
- Support Quality Management System (QMS) implementation activities within the IT division.
- Coordinate, manage and be accountable for the implementation, monitoring and review of IT Governance Framework and Quality plans in line with IT strategic focus, objectives, and priorities.
- Liaise with IT process owners to ensure that governance processes are implemented and adhered to within the IT division.
- Develop, implement, and manage IT projects to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
- Identify and set appropriate quality standards and parameters for products and software development.
- Communicate quality standards and parameters to QA team, product development team, and other appropriate staff.
- Liaise with QA personnel to ensure that Quality Assurance processes are implemented and adhered to within the IT division.
- Prepare and evaluate QA reports and make recommendations for best practice and facilitate the identification of solutions.
- Update QA review work programs/checklists promptly, frequently and appropriately for the various processes and activities within the IT function.
- Coordinate and review IT policy, process and procedure; identifying process dysfunctions and recommend necessary updates with the aim of enhancing effectiveness and overall operational efficiency.
- Maintain mechanism and system to ensure prompt, frequent and appropriate update of QA review work within the IT function and lead quality assurance team in delivering reliable services. Participate in process, project and internal audit activities initiated by internal or external auditors to assure quality of IT solutions according to defined standards and metrics.
Education:
- First degree or HND in Electrical/Electronics, Computer Engineering or IT related discipline
- Professional Certification in any of the Following or combination (will be an added advantage): ITIL, PMP, SCRUM, Agile, TOGAF, COBIT, Six SIGMA. Fluent in English
Experience:
3 - 7 years of experience which includes:
- Minimum of 5 years progressive experience within a large organization in any of the following industries: Banking, FMCG, Telecoms or Technology Consulting with high level experience in the implementation of IT governance in the execution of audit, risk, compliance (ARC); process quality, project quality and other internal controls framework
- Prior experience in managing product development/Systems engineering and IT operations
- Experience in establishing and maintaining quality control framework for software development covering Agile SDLC and Hybrid Projects (Waterfall/V-model SDLC + Agile SDLC (Scrum, Scrumban, Kanban, Scaled Agile etc.)
- Experience in Software Development and Testing covering Agile SDLC and Hybrid Projects (Waterfall/V-model SDLC + Agile SDLC (Scrum, Scrumban, Kanban, Scaled Agile etc.)
- Experience in business and technical risk assessment, controls design and testing for various Information Services systems and processes
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