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Telemarketing Officer
Credility Fin Services Limted
Marketing & Communications
Lagos Full Time
Banking, Finance & Insurance NGN 75,000 - 150,000
Easy Apply
Job Summary
You will be in charge of making outbound calls to prospective customers, often using your generated script or provided scripts to explain our services to prospective customers. You will often collaborate with and support our recovery team when asked to. This job might be fun for those who are comfortable with discussing with new people daily.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- You will be contacting potential customers to introduce our services, conduct market research, and promote our offers.
- Recording customer information, details of interactions, and purchase details and interaction into online databases.
- Generating qualified leads for the sales team and successfully converting prospects into sales or customers Addressing customer inquiries, concerns, and assisting to ensure satisfaction.
Requirements:
- Patience and Etiquette: Maintaining a polite, patient, and professional demeanor while on the phone.
- Product Knowledge: A thorough understanding of the products or services being offered.
- Sales Skills: Ability to effectively deliver sales pitches and overcome objections.
- Time Management: Must have the ability to manage time effectively to meet call quotas and sales targets.
- Communication Skills: You must have exceptional verbal and interpersonal communication skills, including listening and persuasive speaking.