Wellness DTC Sales Representative
About mDoc
mDoc is a digital health social enterprise that leverages behavioral science, technology and quality improvement methodologies to provide improve access to quality healthcare for people with chronic health needs. Our goal is to augment the knowledge and capability of healthcare providers and health consumers to ensure longer, happier and healthier lives across sub-Saharan Africa. mDoc aims to further build capability and to support physicians to provide education and tools to patients to improve self-management. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to transform how African healthcare consumers receive the support they need to live longer, healthier, happier and more productive lives.
Sales Representative Job Responsibilities:
- Serves customers by selling DTC self-care subscriptions and products and meeting customer needs.
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
- Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
- Focuses sales efforts by studying existing and potential volume of dealers.
- Orchestrates virtual sales channels, including social media, presentation technology, and webinars.
- Submits orders by referring to price lists and product literature.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Provides historical records by maintaining records on area and customer sales.
Primarily commission based.
Sales Representative Skills and Qualifications:
- Customer service
- Motivation for sales
- Meeting sales goals
- Closing skills
- Territory management
- Prospecting skills
- Negotiation skills
- Self-confidence
- Product knowledge
- Presentation skills
- Client relationships
- Scientific knowledge
- Positive, go-getter attitude required with integrity
- Excellent research and analytical abilities and quantitative skills;
- Strong written and oral communication skills in English;
- High levels of organization and attention to detail;
- Sound judgment and initiative and strong work ethic;
- Ability to multi-task and function in an ever-changing, fast paced startup environment;
- Ability to work independently in a flexible small-business environment;
- Proficiency in using Microsoft Office, particularly Outlook, Word, Excel, and PowerPoint;
- Comfort and/or interest in learning how to use technology for project management a
- Strong affinity for customer service.
- Excellent organizational and time-management skills.
- Ability to support, communicate, and teach the unique culture and values of mDoc
To apply, please send:
· A resume or cv
· A cover letter in your email indicating why this job is compelling to you
· Please include the title of the position you are applying for in your email address
Job Type: Full-time
Experience:
- Sales: 5 years (Preferred)