VACANCY! VACANCY! VACANCY!!!
COMPANY: Snappy Credit limited is a Fintech company that provides quick loans to customers via an online process
Job Location: IKEJA
Job Title : Repayment Support Officer
.Company Benefits
1. Basic salary: 60k
2. Bonus: daily bonus, weekly bonus, (up to 15k)
3. Phone compensation ( Airtime & data)
4. Skills training within one week of joining the company and transportation subsidies.
5. Permission to work from home (return to office for skills training if not performing well)
6. Salary increased in three months and again in six months.
7. Year-end bonus for good performance every year.
Employment Type: Full-time
RESPONSIBILITY:
- Monitor borrower accounts to track repayment progress.
- Contact clients to remind them of upcoming or overdue repayments.
- Provide advice and repayment options to borrowers experiencing financial challenges.
- Assist in restructuring repayment schedules where necessary.
- Escalate high-risk or default cases to the recovery/credit control team.
- Maintain accurate records of borrower communications and repayment arrangements.
- Prepare periodic reports on repayment performance and delinquency rates.
- Collaborate with loan officers and credit teams to ensure timely repayments.
- Promote financial discipline and educate borrowers on the importance of repayment compliance.
REQUIREMENTS:
- Candidates should possess an SSCE/OND / HND / B.Sc qualification with 0 - 1 years work experience.
- Previous experience in tele-collections or Customer Service will be an added advantage
- Strong communication and interpersonal skills.
- Good negotiation and conflict resolution abilities.
- Analytical skills to assess repayment capacity and risks.
- Proficiency in MS Excel and loan management systems.
- High level of integrity and attention to detail.
- Must have Smart Phone.(Android or iPhone)Method of Application:
Interested and qualified candidates should send their CV using the Job Title.to: 09025395912 on WhatsApp and a copy
to: berylspringslimited@gmail.com
using the Job Title as the subject of the email.
Job Types: Full-time, Permanent, New grad