Relationship Manager

E-Hotels Transit Bnb Limited

Marketing & Communications

Responsibilities:

• Build and maintain strong, long-term relationships with clients, partners, and stakeholders.
• Understand clients’ needs, concerns, and objectives, and provide tailored solutions to meet them.
• Act as the primary point of contact between the company and its clients, ensuring effective communication.
• Develop strategies to enhance client satisfaction, retention, and overall customer experience.
• Identify opportunities for cross-selling and upselling products/services to existing clients.
• Collaborate with internal teams to resolve client issues promptly and efficiently.
• Monitor client accounts and provide regular reports on progress, feedback, and business opportunities.
Stay updated with industry trends, competitors, and market developments to provide insights and maintain a competitive edge.

Requirements:

• Minimum of a Bachelor’s Degree in Business Administration, Marketing, Communications, or a related field.
• Proven experience as a Relationship Manager, Client Service Executive, or similar role.
• Strong interpersonal, communication, and negotiation skills.
• Ability to build trust and maintain long-term client relationships.
• Excellent organizational and problem-solving skills.
• Goal-oriented with the ability to meet and exceed targets.
Proficiency in Microsoft Office Suite and CRM software is an added advantage.

Benefits:

• Attractive salary with performance-based incentives.
• Opportunity to grow in a dynamic and client-focused environment.
• Continuous learning and professional development opportunities.
• Supportive and collaborative workplace culture.