Product Consultant

OP Drive

Product & Project Management

Job Description

Our client specializes in tailored product management solutions and is seeking a Product Consultant responsible for the end-to-end delivery of products and projects as part of client engagements and/or their startup studio. The successful candidate will coordinate and engage with clients, partners, and relevant stakeholders. This role demands expertise in product management and stakeholder engagement, combined with a passion for helping startups achieve their potential.

Title: Product Consultant

Location: Lagos, Nigeria [Hybrid]

Experience: 3 - 4 years

Salary: ₦500,000 (Net)/Monthly

Job Type: Full Time

Responsibilities:

Product and Project Management

• Responsible for delivery of products and services for new and existing clients leveraging best practices and company frameworks and policies by driving engagements from ideation to success and taking charge of activities across the product life cycle.
• Conducts research and analysis including industry, competitor and user research and analysis for new products and services.
• Coordinates internal teams to ensure delivery with optimal use of resources.
• Maintains current knowledge of industry trends, opportunities, channels, products, and competitors and optimize growth efforts.‍‍

Account Management ‍

• Provides excellent customer-focused business management activities for designated customers and products including but not limited to:
• Developing and maintaining strong relationships with assigned clients
• Proactively engaging with clients for feedback and incorporating feedback into service delivery and future engagements
• Regularly reviewing client and engagement portfolios and driving internal and external stakeholders to ensure maximum lifetime value for all clients and the company
• Drafts and reviews business and documentation as required
• Keeps abreast of trends and developments in all industries relevant to the business that may affect product/service delivery.
• Other duties as assigned in relation to achieving defined goals. ‍

Travel

Key Performance Indicators

• Time to market for assigned projects
• Client Satisfaction and Retention
• Competitive Advantage
• Revenue per client/member (RPC)
• Net Promoter Score (NPS)
• Customer Lifetime Value (LTV)
• Product Specific Metrics ‍

Education

First Degree in Communications, Business Management, Computer Science or other relevant field

Professional Qualification

• Business Analysis, Product Management, Project Management ‍

Required Functional Skills

• Product Management
• Project Management
• Business Analysis
• Product Sense
• Understanding of risk
• Compliance and process management
• Strategic thinking and problem-solving skills
• Strong verbal and written communication and presentation skills
Prior operating experience in a fast-paced environment or start-up

Required Behavioral Skills

• Exceptionally analytical
• Highly resourceful
• Painstakingly detail-oriented
• Highly productive with effective use of time
• Highly emotionally intelligent
• Customer-first thought process
• Personable personality
Great interpersonal and people skills

Working Hours

• Minimum 40 hours per week
Regular working hours (9 AM- 5 PM) on business days - More hours may be required depending on business demands

Work Tools

• Laptop (BYOD, Transition to Company-issued) ‍

Benefits

• 20 days Annual leave
• Health Insurance
• Company sponsored professional trainings.
• Paid industry events and conferences and professional memberships
• Opportunity to grow and advance within a rapidly expanding environment
Collaborative team culture with a focus on creativity and innovation

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