Network Operations Center (NOC) Engineer

Sigma Consulting Group

Engineering & Technology

Location: Lagos, Nigeria
Employment Type: Full-Time
Salary: ₦200,000 Monthly (Net)
Work Schedule: 24/7 Rotational Shifts

Job Summary

We are seeking a highly skilled and dedicated NOC Engineer to join our technical operations team. The ideal candidate will have hands-on experience in network administration, telecommunications systems, and fixed wireless communication technologies . This role involves real-time system monitoring, troubleshooting, and maintaining the overall health of the network infrastructure to ensure uptime and performance standards are consistently met.

Key Responsibilities

• Monitor network infrastructure 24/7 using advanced tools and perform real-time surveillance.
  
  

• Perform system administration tasks across all network elements.
  
  

• Detect, troubleshoot, and resolve network faults to ensure service continuity.
  
  

• Analyze network traffic and performance trends; escalate issues to the Design Authority when necessary.
  
  

• Escalate complex or unresolved incidents to Tier 3 Support or the Problem Management Team .
  
  

• Maintain regular reports on SLA compliance with service providers.
  
  

• Provide support on wave transmission and other telecommunications technologies.
  
  

  
  

Requirements
Qualifications:

• BSc or HND in Computer Engineering, Telecommunications, or a related discipline .
  
  

• Minimum of 2–3 years of experience in a NOC or telecommunications environment .
  
  

• Solid knowledge of fixed wireless and wave transmission technologies .
  
  

• Proficiency in handling Cisco switches and network devices.
  
  

• Must hold a valid Cisco CCNA or CCNP certification .
  
  

• Experience with network monitoring tools such as PRTG, Zabbix, or SolarWinds.
  
  

  
  

Key Skills & Competencies

• Strong analytical and problem-solving skills.
  
  

• Excellent verbal and written communication abilities.
  
  

• Able to work effectively under pressure and in a shift-based environment.
  
  

• Good understanding of service uptime requirements and response protocols .
  
  

• Adaptable and capable of working in a diverse, fast-paced technical environment .
  
  

Benefits

• Competitive salary and shift allowance.
  
  

• Health insurance coverage.
  
  

• Paid time off and statutory leave.
  
  

• Career development support and certification sponsorship.
  
  

• Opportunity to work with a professional, growth-focused team.
  
  

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