Information Technology Support Officer

Polysmart Group

Software & Data

VACANCY!

Company: Polysmart Group

Job Opening: IT Support Officer

Job Brief:

We are seeking a skilled IT Officer to join our team. The ideal candidate will have a strong background in information technology, with expertise in computer systems, networks, and software applications. This role requires problem-solving abilities, attention to detail, and a proactive approach to maintaining and improving our IT infrastructure.

Responsibilities:

• Install, configure, and maintain computer hardware, software, and networks.
• Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.
• Provide technical support to users, including troubleshooting and resolving IT-related problems.
• Ensure security of IT systems, including data backup, antivirus protection, and access controls.
• Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
• Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
• Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
• Collaborate with other departments to understand IT needs and requirements.
• Plan and execute IT projects, including upgrades, migrations, and installations.
Document IT systems, configurations, and procedures for knowledge sharing and training.

Requirements and Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Proven experience in IT support or administration.
• Strong technical knowledge of computer hardware, software, and networks.
• Excellent problem-solving and troubleshooting skills.
• Familiarity with operating systems, such as Windows, Linux, and macOS.
• Knowledge of network protocols, security principles, and best practices.
• Ability to prioritize tasks and work under pressure.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in work.
Certifications such as CCNA, Network+, or Microsoft 365 are a plus.

Skills Required:

• IT support
• Hardware and software troubleshooting
• Network administration
• Security management
• IT policies and procedures
• Project management
• Communication
• Problem-solving
• Attention to detail
Technical documentation

Qualified candidates should send their CVs with the job title to hrteam@polysmartgroup.com on or before Wednesday 20th June, 2025.

N:B office location is at mowe-ibafo ogun state

Please note that only qualified candidates will be shortlisted.

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