At BridgeGap Consult Limited, we deliver superior outcomes for businesses in complex markets while leveraging on a wide range of industry experts and experience. We work closely with teams to establish relationships while still evaluating and expanding growth opportunities for our clients. Our solutions are customized to meet the needs and uniqueness of our clients.
We are recruiting to fill the position below:
Job Position: Head, Dedicated Banking
Job Location: Lekki, Lagos
Employment Type: Full-time
Description
- The Head Dedicated Banking is responsible for leading and managing the Dedicated Banking unit within the Retail and SME Banking group.
- This role involves developing and implementing strategies to drive product sales, enhance customer relationships, and achieve growth in both volume and value of accounts, aligning with the bank's objectives.
Key Roles and Responsibilities
- Develop and execute strategic plans to promote the bank's products and services, ensuring alignment with the overall goals of the Retail and SME Banking division.
- Act as a trusted advisor on financial matters, addressing client inquiries effectively and resolving complaints promptly to maintain high levels of customer satisfaction.
- Cultivate and maintain strong relationships with clients, business heads, and internal stakeholders to drive product sales and customer acquisition within targeted markets.
- Oversee the promotion, cross-selling, and upselling of the bank's products to maximize revenue generation. · Implement marketing strategies and programs designed to boost profitability and achieve set deposit targets by securing business and investment deals from individuals and corporate entities.
- Ensure the creation of quality risk assets to meet established targets, including packaging customer credit requests in line with the bank's credit policies and procedures.
- Monitor customer compliance with credit agreements and ensure adherence to Know Your Customer (KYC) requirements.
- Lead and manage the Dedicated Banking team, including planning marketing calls, monitoring performance against plans, and fostering a culture of high-quality client service and customer retention.
Experience and Qualifications
- Bachelor’s Degree in Finance, Accounting, Economics, or a related discipline from a recognized university.
- A minimum of 8 years of banking experience in sales and credit, with at least 5 years in a senior role within operations management.
- A postgraduate qualification or relevant professional certification is an added advantage.
- Comprehensive knowledge of basic accounting and financial analysis, business law, business/financial advisory services, banking operations, leasing, trade services, and relevant banking laws and regulations.
- Proficiency in credit risk assessment and analysis, relationship management, networking, business writing, and presentation skills.
- A solid understanding of economic trends and their implications for the banking and finance sector.
Required Skills and Competencies:
- Strong business acumen and analytical skills.
- Excellent relationship management and interpersonal abilities.
- Proficiency in computer programs, including MS Word and Excel.
- In-depth understanding of business processes.
- Keen attention to detail.
- Enthusiastic and passionate commitment to delivering exceptional customer service.
- Proactive decision-making capabilities.
- Strong analytical and problem-solving skills.
- Unquestionable integrity and a high level of commitment.
Salary
Negotiable.
Method of Application
Interested and qualified candidates should send their CV to: sajiboye@bridgegapconsults.com using the Job Position as the subject of the email.