MyMedicalBank is a health technology company that creates digital platforms through which users can book and pay for healthcare services from verified providers across Nigeria as well as manage their health information.
We are currently seeking an ambitious and energetic Content Creator who can also serve as support to our customer service. You will be the storyteller behind our online presence, capturing, creating and sharing engaging content that reflects our brand while also supporting our customer service online and offline.
Job Summary
- Create engaging content across social media.
- Build and maintain relationships with customers, clients and key personnel within third party organisations.
Location
Ikeja, Lagos with additional requirement for remote working
Starting Salary
N100,000
Responsibilities:
- Create engaging and appropriate video content for TikTok, Instagram, YouTube and other channels.
- Manage social media posting schedules for Facebook, Twitter, Instagram, LinkedIn and Twitter.
- Edit video and photo while maintaining a consistent brand aesthetics
- Escalate and resolve customer complaints professionally
- Keep records of customer interactions, process customer accounts and file documents.
Person Specifications
- Experience in content creation and customer support
- Strong skills in photo/video capture and editing (Adobe premiere, CapCut, Canvas etc.)
- Familiarity with CRM systems and practices
- Customer orientation and ability to respond to different types of characters
- Excellent communication and presentation skills
Job Types: Full-time, Permanent
Pay: From ₦100,000.00 per month
Application Question(s):
- Do you have experience creating video content on Tik Tok and Instagram Reel as a content creator?
- Roughly how many videos have you created in the last 3 months?
- Do you have experience in supporting customers with making purchasing decisions and offering them after-sales support?