PalmPay is looking for a bilingual Business Operations Specialist to support the growth of our POS payment and merchant financial products. The ideal candidate will have strong data analysis skills, cross-functional coordination experience, a passion for delivering operational excellence and must be fluent in Mandarin.Key Responsibilities
- Address merchant challenges in payments, credit, and financial services.
- Design and implement tailored POS and financial product solutions.
- Lead go-to-market (GTM) strategies and drive product adoption.
- Analyze data and product feedback to improve operations.
- Collaborate with banks and partners to expand business offerings.
- Master’s Degree in a relevant field.
- Fluent in Mandarin and English (accent-neutral).
- At least 3 years’ experience in operations, finance, or payments.
- Strong analytical and MS Office skills.
- Proactive, self-driven, and great at cross-team coordination.
- Experience in product incubation or GTM is a plus.